Zeta Cover is a comprehensive support service designed to ensure that Zeta Software always provides the level of service that you require. It’s a complete package of services designed to bring you total peace of mind. Zeta Cover ensures that you always have someone to turn to with the help and advice you need to get the most out of your software. Zeta Support Centre has specialists who know the best way to answer your questions. Zeta Cover is the essential companion to your Zeta Software.
Following the commencement of warranty or support contract you will be provided with user name and password to access the online support ticket site. The person or persons who have taken the training will be the focal point for all correspondence on support related issues. Zeta recommends that all support issues must be logged in through e-ticket to trace the history.